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View Full Version : Vicon Customer Support Engineer Vacancy at Vicon Oxford UK



aray48
12-15-2010, 03:08 AM
CUSTOMER SUPPORT ENGINEER AT VICON

We have an immediate opening for a Customer Support Engineer within
Vicon Motion Systems Limited, Oxford, UK. You will be required to travel
to customer sites around the UK, Europe, and other parts of the world
including Asia and Australia to undertake on-site installations and user
training of (Vicon Motion Systems hardware and software). You will also
work alongside several experienced senior Support Engineers and have
access to the Engineering and Development staff.

Primary Responsibilities

The responsibilities for this role include:



* To set up and test systems on customer sites, often
requiring integration with the site network or other peripheral devices

* To train users in basic operational procedures

* Provide support to existing customers via fax, email, phone


Customers served by this position are primarily hospitals, universities
and sports institutes, but will also extend to the film, broadcast and
games industries.

Requirements and Qualifications

The successful candidate is likely to meet the following basic
requirements:

* Scientific or technical education: preferably to degree level or
equivalent
* Background in basic engineering or science discipline
* Practical experience of operating complex digital systems
* Good verbal and written communication skills, ie be fluent in
written and spoken English
* Be self-motivated to work alone as well as being a team player
* Proven background working with customers and technology

* Background in Biomechanics, Bio-Engineering, or Motion Capture

* Job holder should be a citizen of the EU or have permanent
residency status in the UK

* Have the ability to undertake extensive international travel

In line with other OMG operating companies, Vicon offers private
medical, permanent health, and death in service insurance, a
non-contributory company pension scheme, and 25 days annual holiday.

Vicon is a leader in providing video and optical based 2D and 3D motion
capture systems and software. Vicon systems are used in biomechanical
research, gait analysis, rehabilitation, animal science, virtual reality
and simulation, ergonomics, film and TV production and gaming. Our
customers range from high end biomechanical research institutes,
universities and hospitals to leading visual effects houses and games
companies.

For an application form or for more information, please send an email to
Mrs Lesley Butcher, HR Administrator at careers@vicon.com





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