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dhewson24
09-18-2012, 08:18 AM
I have recently inherited a BTS Elite motion analysis system that I would like to obtain a software update for. I am based in France where there is no longer a vendor. I have tried contacting BTS directly but have only been able to find their general email addresses, with no reply to my messages despite six months of trying. Does anyone have a contact that I could use, or some experience in updating the system. I know that BTS no longer commercializes the Elite system, but thought that given the quality of the cameras, something could be done.

Thanks in advance

David Hewson
Professor
Université de Technologie de Troyes
France

david.hewson@utt.fr

omian55
09-19-2012, 05:53 AM
David,

I had some communication with BTS concerning BTS Elite software between Oct 2011 and Jan 2012. They were often slow in getting back to me, but replies were always within 2-3 weeks.

All communication was through helpdesk@bts.it

There are also phone numbers here: http://www.btsbioengineering.com/Contacts/contacts.html

Omar