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  • Vicon Customer Support Engineer Vacancy at Vicon Oxford UK

    CUSTOMER SUPPORT ENGINEER AT VICON

    We have an immediate opening for a Customer Support Engineer within
    Vicon Motion Systems Limited, Oxford, UK. You will be required to travel
    to customer sites around the UK, Europe, and other parts of the world
    including Asia and Australia to undertake on-site installations and user
    training of (Vicon Motion Systems hardware and software). You will also
    work alongside several experienced senior Support Engineers and have
    access to the Engineering and Development staff.

    Primary Responsibilities

    The responsibilities for this role include:



    * To set up and test systems on customer sites, often
    requiring integration with the site network or other peripheral devices

    * To train users in basic operational procedures

    * Provide support to existing customers via fax, email, phone


    Customers served by this position are primarily hospitals, universities
    and sports institutes, but will also extend to the film, broadcast and
    games industries.

    Requirements and Qualifications

    The successful candidate is likely to meet the following basic
    requirements:

    * Scientific or technical education: preferably to degree level or
    equivalent
    * Background in basic engineering or science discipline
    * Practical experience of operating complex digital systems
    * Good verbal and written communication skills, ie be fluent in
    written and spoken English
    * Be self-motivated to work alone as well as being a team player
    * Proven background working with customers and technology

    * Background in Biomechanics, Bio-Engineering, or Motion Capture

    * Job holder should be a citizen of the EU or have permanent
    residency status in the UK

    * Have the ability to undertake extensive international travel

    In line with other OMG operating companies, Vicon offers private
    medical, permanent health, and death in service insurance, a
    non-contributory company pension scheme, and 25 days annual holiday.

    Vicon is a leader in providing video and optical based 2D and 3D motion
    capture systems and software. Vicon systems are used in biomechanical
    research, gait analysis, rehabilitation, animal science, virtual reality
    and simulation, ergonomics, film and TV production and gaming. Our
    customers range from high end biomechanical research institutes,
    universities and hospitals to leading visual effects houses and games
    companies.

    For an application form or for more information, please send an email to
    Mrs Lesley Butcher, HR Administrator at careers@vicon.com





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