Support Engineer - Delsys, Inc.

[Nicholas Ducey]

Delsys Inc. (Natick, MA) has a 1-year internship opening for a Support Engineer. They are looking for a creative, team-oriented individual with an engineering background to assist the technical support and sales team with pre-sale consultation and customer education/training. The internship may lead to a full-time position.Delsys has a proven track record of growth, financial stability & a healthy pipeline of market-driven products.
Primary Responsibilities:

• Assist the product support team in planning and performing in-house and on-site product demonstration.
• Work with the support team to perform troubleshooting activities, both hardware and software related.
• Work with the sales and support teams in organizing customer installations and training.
• Write technical documentation.
• Attend to technical support requests via email, phone discussions and/or remote connections.

Requirements:

• Bachelor’s degree in engineering preferred.
• Strong technical background is a must as the role will require detailed knowledge of hardware, software, etc.
• Knowledge of physiology and human anatomy preferred.
• Relevant experience in academic projects/internship is a plus.
• Strong command of written and spoken English is a requirement.
• Familiarity with electromyography equipment and signal processing is a plus.

Please apply via our Careers page: http://www.delsys.com/company/careers/.