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Client Support Engineer- The MotionMonitor (Onsite)

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  • Client Support Engineer- The MotionMonitor (Onsite)

    Client Support Engineer- The MotionMonitor (On-Site)

    Join us, Innovative Sports Training, Inc., as a Client Support Engineer (CSE) to help us develop, support and provide The MotionMonitor, a customized fully-integrated 3D motion analysis system! You can enjoy all that Chicago has to offer while being a part of a diverse, driven team that treats you like family. We are looking to fill the position as soon as possible.

    Please visit our website,, to learn more about our system and company.

    Here are all the fun things we do and you’ll get to do them, too!:

    Client Outreach:
    • Work closely with clients to design and configure custom turn-key motion capture systems to meet their unique application needs.
    • Attend conferences for exhibiting The MotionMonitor and learning about research trends and needs of the research community
    • Assist in creating marketing materials such as demo videos and brochures for The MotionMonitor
    • Contribute to email campaigns and personal outreach to support and build our client base
    Client Support:
    • Provide a high level of client support and service for optimal use of The MotionMonitor systems
    • Assist in creating tutorial videos and knowledge-base articles
    • Travel for The MotionMonitor installations, training and support needs
    Product Development:
    • Participate in various activities relating to product development and product testing
    • Contribute concepts and ideas for further development of The MotionMonitor capabilities and functionalities

    Required Skills & Minimum Qualifications:

    * Bachelor of Science OR Masters of Science in Biomechanics-related field
    * Research/laboratory experience, preferably in a biomechanics laboratory with working knowledge of motion capture technologies and other systems such as force plates and EMG
    * Demonstrated trouble-shooting and testing experience necessary. This experience would include the planning and execution of tests and reporting of the results.
    * Excellent inter-personal, communication and leadership skills.
    * Time-management skills
    * Self-motivated and Resourceful

    Do you feel like you are:
    Someone who thinks beyond job descriptions? We are a small company so everyone is ready to step-in and help even if the task falls outside the descriptions above. If we run out of coffee or salt, someone has to go get it (you’ll be reimbursed, don’t worry).
    Someone who is proactive? We value strong communication and initiative. If there is an inefficiency in our processes, we want to hear about it and change it for the better.
    Someone who asks questions and is constantly exploring? We are seeking someone who wants to understand why things work the way they do, and who will strive to apply that knowledge to improving our processes and product. If you notice that the software isn’t working the way it should, we hope that you will suggest how it can be fixed or optimized.

    How to Apply:
    Please send your cover letter & resume to

    Your cover letter should include the following:
    1. Your experience with motion capture equipment and, if appropriate, with The MotionMonitor.
    2. A statement about why the above job description appeals to you.
    3. At least 2 relevant experiences related to the two bullets above
    4. Please share something about yourself besides your qualifications
    Applications will be accepted through August 15th, 2023. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Thank you for your interest!

    Meredith Evans
    Vice President of Client & Market Development
    Innovative Sports Training, Inc, makers of The MotionMonitor