Announcement

Collapse
No announcement yet.

Software update for BTS Elite

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Software update for BTS Elite

    I have recently inherited a BTS Elite motion analysis system that I would like to obtain a software update for. I am based in France where there is no longer a vendor. I have tried contacting BTS directly but have only been able to find their general email addresses, with no reply to my messages despite six months of trying. Does anyone have a contact that I could use, or some experience in updating the system. I know that BTS no longer commercializes the Elite system, but thought that given the quality of the cameras, something could be done.

    Thanks in advance

    David Hewson
    Professor
    Université de Technologie de Troyes
    France

    david.hewson@utt.fr
    Last edited by David Hewson; September 18th, 2012, 08:22 AM.

  • #2
    Re: Software update for BTS Elite

    David,

    I had some communication with BTS concerning BTS Elite software between Oct 2011 and Jan 2012. They were often slow in getting back to me, but replies were always within 2-3 weeks.

    All communication was through helpdesk@bts.it

    There are also phone numbers here: http://www.btsbioengineering.com/Contacts/contacts.html

    Omar

    Comment

    Working...
    X